Privacy Policy

1. Information We Collect

• Account and contact details you provide (such as email).
• Billing and subscription metadata from payment processors.
• Discord authentication details needed for role access.
• Usage data, device/browser details, and logs needed for site operations and security.

2. How We Use Information

• Provide and maintain site features, memberships, and customer support.
• Process login, subscription, billing, and access control workflows.
• Improve services, monitor performance, and prevent abuse or fraud.
• Send service messages related to your account and purchases.

3. Cookies and Similar Technologies

We may use cookies, local storage, and similar technologies to keep you signed in, remember preferences, and support basic analytics and security.

4. Sharing of Information

We do not sell your personal information. We may share data with service providers that help operate the site, including payment processing, authentication, hosting, and communications tools.

5. Payment Processing

Payments are processed by third-party providers (such as Stripe). We do not store full payment card numbers. Payment handling is governed by the processor's privacy and security practices.

6. Data Retention

We retain information for as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

7. Security

We use reasonable administrative and technical safeguards to protect information. No method of transmission or storage is guaranteed to be 100% secure.

8. Your Choices

You can request account updates or deletion, subject to legal and operational requirements. You may also cancel paid subscriptions through the billing portal.

9. Children's Privacy

The service is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes are effective when posted with an updated effective date.

11. Contact

Privacy questions can be sent to splashplaypod@gmail.com.